Returns Policy for Storm Controls

What is your returns policy?
Storm Controls s prides itself on its service and we are therefore pleased to offer a no quibbles return policy. If for any reason you are unhappy with your purchase you can return it for an exchange or refund within 7 days of delivery, providing it has not been used and is in its original packaging with all the tags in tact. Please contact our customer service department who will advise you of our returns address.

  • We advise that you return goods to us using recorded delivery for your own protection, as we are unable to take responsibility for any items lost in transit

If the goods are damaged or being returned due to our error we will also refund any costs incurred in returning the items. Where goods returned are not faulty we will only be able to refund the cost of the individual item. Refunds are not given for postage and packaging costs.  Please note that we can only refund to the credit or debit card used to purchase the goods originally, and that we cannot refund you until we have received the goods.  Refunds will be processed within 14 days of receiving your returned item/(s).

If you require an exchange, then you are responsible for all postage costs incurred.

This returns policy does not affect your statutory rights.

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